Ringnity Features

One platform for chat, voice, video, AI, SDKs, and integrations

Ringnity turns a website into a real-time customer service layer with call center workflows, developer tooling, and the integrations teams expect.

Ringnity live operations dashboard
Feature Categories

Explore Ringnity by the way your team works

Each category maps to a clear part of the product: customer communication, call center operations, AI support, developer implementation, and business integrations.

Core Communication

Ringnity brings live chat, browser calls, video sessions, queues, and contacts into one operating layer for support and sales teams.

Live chat and conversation history
Browser voice and video calling
Queue management for incoming visitors
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Voice & IVR

Route incoming calls, greet customers, transfer sessions, and support PSTN workflows while keeping agents inside Ringnity.

IVR and voice greetings
Department and smart routing
Call transfer and queue flow
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Video Calls

Use browser video to help customers faster when screen context, visual inspection, or guided onboarding matters.

Browser-based video calls
Voice-to-video support flow
Agent video session handling
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AI Customer Service

Ringnity can support AI-assisted customer service flows for reception, qualification, answers, and human handoff.

AI receptionist for first response
AI customer service assistant
Knowledge base powered answers
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Agent Workspace

Ringnity centralizes inbox activity, calls, queues, customer context, and performance visibility for daily operations.

Agent inbox and assignment
Live operations dashboard
Queue and call activity views
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Developer SDKs

Use SDKs, API contracts, runtime tokens, and webhooks to connect Ringnity to custom product experiences.

Android, Swift, Flutter, and Web SDKs
CMS embed support
Server API and webhooks
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Integrations

Install Ringnity on popular website builders and sync customer conversations with CRM workflows.

WordPress website integration
HubSpot, Zoho CRM, and Pipedrive
Salesforce planned
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Turn Your Website Into a Real-Time Call Center

Let customers call your team directly from your website, no phone numbers and no apps required. Just add one <script>.